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Account Manager Role

Instinct Marketing provides local business clients with inbound online marketing strategies to generate leads. This includes search engine optimization (SEO), pay-per-click (PPC) advertising, website design & development, and more digital marketing services to improve the success of our clients’ marketing efforts. At our agency, we are passionate about driving online success and helping businesses grow. Our greatest asset is our talented and dedicated team. We take pride in fostering a positive workplace culture that emphasizes collaboration, clear communication, and a strong sense of community. Our agency feels like a family, where each team member is valued, supported, and encouraged to thrive both personally and professionally.

IMPORTANT NOTE: Job applicants must currently live in or near Greater Sacramento, California. We are not interested in out-of-state or remote applicants.

Role Responsibilities:
  • Set up, manage, and execute day-to-day client tasks for digital marketing campaigns, including SEO, Paid Search, Email Marketing, Reputation Management, Social Media, and more.
  • Develop comprehensive marketing reports covering keyword and map rankings, conversion tracking, paid advertising performance, and other relevant metrics.
  • Continuously monitor and analyze digital marketing campaigns to ensure optimal performance and identify areas for improvement.
  • Identify and recommend upsell opportunities to the Sales department.
  • Engage with clients through email, text messages, calls, and/or meetings (both in-person and virtual) to ensure clear communication and satisfaction.
  • Maintain ongoing communication with clients, addressing their needs and providing updates on campaign progress via email, video recordings/meetings, and/or in-person.
  • Craft compelling case studies for use in presentations and on the agency’s website.
  • Encourage and manage client reviews to bolster the agency’s online reputation.
  • Support the Sales department with various tasks, contributing to overall business growth.
  • Collaborate with team members on diverse campaigns and strategic initiatives.
  • Answer phones and manage messages in a professional and welcoming manner.
  • Uphold a professional and friendly online reputation for the agency.
  • Report directly to the Marketing Director and Head of Growth on all relevant tasks and initiatives.
Ideal Candidate:
  • Possesses a degree in Business, Marketing, or Communications (1+ years of experience in an agency setting is preferred).
  • Exceptional communication and writing skills, with the ability to convey ideas clearly and effectively.
  • Proficient in Microsoft Office and Google Sheets.
  • Familiar with HighLevel CRM (preferred), Hubspot, Keap, or Salesforce.
  • Familiar with Clickup (preferred) or similar project management software (i.e. Asana, Monday, Notion, etc.).
  • Demonstrated ability to meet deadlines while managing multiple projects simultaneously.
  • Strong organizational skills with a keen eye for detail and accuracy.
  • A collaborative team player who is energetic, positive, results-oriented, and adaptable.
  • A genuine passion for digital marketing and a drive to stay current with industry trends.
Benefits:
  • Paid time off
  • Paid holidays
  • Flexible schedule
  • Referral program
  • Hybrid Schedule
About Instinct Marketing:
Our agency represents clients across multiple verticals, so the variety keeps the job fun and interesting. We immediately need to fill this position. If you feel you qualify for this position, please apply. YOU MUST LIVE IN THE GREATER SACRAMENTO AREA!

Instinct Marketing is a digital marketing agency based in Sacramento, California. Our team mainly consists of SEO & PPC managers, specialists, SEO content writers, UX/UI designers, and web & software developers.

Work is primarily conducted in-office from Monday to Thursday, with remote work on Fridays. Please note that this job description is not exhaustive; it outlines the primary duties and responsibilities, but these may evolve, or new tasks may be added at any time, with or without prior notice.
Instinct Marketing is an Equal Opportunity Employer. We are committed to fostering an inclusive environment that empowers every individual and embraces the diverse cultures, perspectives, skills, and experiences that our team members bring.

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